Introducing Our New Parent App, MyChildAtSchool (MCAS)
All school communications in one place.
Please find below a detailed overview of updates and communication regarding the launch and implementation of the MyChildAtSchool app. Each update is dated and arranged with the latest update first.
Important Update - 13th May 2026 - Move from ParentPay for Dinner Money and Trip Payments to MCAS
Further to our earlier communication, we are writing to confirm that Rivington & Blackrod High School is moving our online payment system from ParentPay to MyChildAtSchool (MCAS) over May Half Term break.
The majority of our parents and carers have already registered to use the MCAS app to view attendance, behaviour and timetables. This change is designed to make school life simpler. You will no longer be able to use ParentPay. By moving our payments into MCAS, everything you need—from tracking progress to paying for school meals and trips—will be available within this single app.
Key Dates
Prior to Friday, 22nd May: We recommend where possible that you add additional funds onto your child’s dinner money account via ParentPay to ensure that they have funds in place for the first day back after half term in case you experience any issues with the MCAS payments.
4pm Friday 22nd May: The school will cease to use ParentPay. This is the final deadline for all ParentPay transactions.
From 4pm on Friday, 22nd May to 2pm on Friday, 29th May (During Half Term): Over May Half Term we will be moving any dinner money from your ParentPay account to your MCAS account. This will mean that any positive balances will still be available to your child on their return after half term. No online payments can be made during this window while balances are transferred.
2pm Friday 29th May: The online payment facility goes LIVE in your MCAS app.
Update - 1st May 2026 - New Features Launched
Thank you to all of our parents and carers who have already registered for MCAS. The vast majority of students now have at least one parent registered on the MCAS platform.
We are pleased to confirm that today we have launched two new features on the MyChildAtSchool (MCAS) App and Portal.
- Online Absence Reporting:
Student absence from school can now be reported directly from MCAS.
Simply click on the 'Attendance' section and select 'Report an Absence'
Please note - this method of reporting will become our only digital absence reporting method after May Half Term and we would encourage parents to start using this in the meantime where necessary.
- Exam Timetables:
Parents of students in Years 11, 12 and 13 can now view their child's exam timetable for the upcoming Formal External Examinations (GCSE / A Levels).
If you require any support with MCAS please contact us at: bromcomsupport@rbhs.co.uk
Future Features:
After the May Half Term the school will be rolling out further features including:
- Moving from ParentPay for Dinner Money and Trip Payments to MCAS - including payment via Apple and Google Pay on the MCAS App ** please note full details will be provided to parents in due course and no action is required at this time **
- The School Online Shop will be accessible directly in MCAS with payments via the App and Portal.
- All key messages will be sent via the MCAS inbox and the school will no longer send text message alerts to parents.
We hope that you are finding MCAS to be useful at this time. The school is committed to providing as much information to parents as possible to allow you to support your child in their education. We will continue to launch further features over the coming months.
If you require any support with MCAS please contact us at: bromcomsupport@rbhs.co.uk
Activating Your Account
If you have not yet activated your account, please follow the steps below:
- Step 1: Check your registered email for your MyChildAtSchool parent app activation link.
- Step 2: Download the Bromcom Parent App.
- Step 3: Follow the steps in the app to activate your account.
Once activated, you’ll have access to your child’s information and begin receiving school updates and messages through the app.
Further Guidance and Support
If you haven’t received an activation email/password reset link, please contact the school so we can check we have the correct email address for you at: bromcomsupport@rbhs.co.uk
Update - 1st April 2026 - MyChildAtSchool (MCAS) Launched
We’re delighted to introduce the Bromcom Parent App, MyChildAtSchool (MCAS), as a new way to stay connected with parents and carers.
This will now be the main way we communicate with parents and carers, with all messages and updates sent directly through the app. Please download the app and activate your account using the link that will be sent to your registered email on Wednesday, 1st April.
As part of this transition, we will also be moving additional services into Bromcom over the coming months, helping to bring everything together in one place.
- Instant alerts
- Timetable access
- Track progress
- Student details and more!
Why Use the MCAS Parent App?
With the MyChildAtSchool Parent App, parents can:
- Receive all school messages and emails in one place
- Receive notifications when new messages or updates are available to view
- View their child's timetable and class information
- View attendance and behaviour information
- Access student reports Manage student and contact details
Payments and Additional Features
As part of our wider move to Bromcom, we will also be introducing additional features over the coming months, including:
- The ability to make payments for trips, meals and other school items
- A simpler way to give consent for educational visits
This will replace ParentPay and bring multiple services together into one easy-to-use system.
Activating Your Account
To start receiving school communication via the MyChildAtSchool parent app, please follow the steps below:
- Step 1: Check your registered email for your MyChildAtSchool parent app activation link sent on Wednesday, 1st April 2026.
- Step 2: Download the Bromcom Parent App.
- Step 3: Follow the steps in the app to activate your account.
Once activated, you’ll have access to your child’s information and begin receiving school updates and messages through the app.
Further Guidance and Support
If you haven’t received an activation link, please contact the school so we can check we have the correct email address for you at: bromcomsupport@rbhs.co.uk.
Please note: This will now be the main way we communicate with parents and carers, with all messages and updates sent directly through the MyChildAtSchool app.
Parent Guide
Download our MCAS parent guide below. If you are viewing on mobile, please click here to download.
bromcom promotional guide pre launch outlined.pdf
Frequently Asked Questions
Q. What do I do if I’ve forgotten my email address?
Please contact the school office and we’ll be happy to help.
Q. What do I do if I’ve forgotten my password?
You can reset your password using the ‘Reset Password’ link on the login page.
Q. I haven’t activated my account yet – what should I do?
You can use the ‘Reset Password’ option on the login page to create your account. If you have any issues, please contact the school and we can resend your details.
Q. I have more than one email address linked to my account – which one should I use?
You can log in using any email address linked to your account.
Q. I’m getting an ‘incorrect email address’ message when trying to log in.
Please contact the school so we can check and update your details if needed.
Q. My email address is incorrect or has changed.
Please let the school know and we will update your contact details.
Q. I can see another parent/carer’s details on my account that shouldn’t be there.
Please contact the school and we will update the account accordingly.
Q. Can messages be deleted?
Push notifications can be removed, however emails and text messages cannot be deleted once sent.
Q. I’m not receiving notifications from the app. What should I do?
Please try the following:
- Check that notifications are enabled in your phone settings
- Make sure your device software is up to date
- Try uninstalling and reinstalling the app
If you’re still having issues, please contact the school and we’ll be happy to help.